Episode 47 - The Great Technician Exodus: Why Your Best Tech is About to Quit

Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

Episode 47 - The Great Technician Exodus: Why Your Best Tech is About to Quit

Listen for free

View show details

Dave Rogers and Steve Shaw tackle the single most urgent crisis facing the automotive service industry: how dealerships pay their technicians. Manufacturer warranty labor times have been squeezed to the point where flat-rate technicians cannot make a living on warranty work alone, and the industry is hemorrhaging talent. This episode covers the realities of flat-rate pay, the importance of techs being able to perform maintenance and customer-pay work, the emerging legal angle of warranty labor multipliers, and why dealerships should maintain customers' vehicles at greater intervals than the manufacturer recommends.

No reviews yet