In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Ben Jordan who shares his journey from building a successful home service business to becoming a coach for others in the industry. He discusses the challenges of growth, the importance of creating a membership model for customer loyalty, and innovative hiring strategies that focus on sales skills over traditional plumbing experience. The speaker emphasizes personal transformation, passion, and the belief that anyone can achieve their dreams regardless of their background. In this conversation, Ben Jordan discusses the importance of optimizing sales and installation processes in the home service industry. He shares insights on coaching clients from various business sizes, emphasizing the need for effective systems and processes to overcome stagnation. Ben highlights the transformative impact of his coaching strategies, particularly for small businesses, and the significance of an abundance mindset in achieving success. He also delves into the origins of his brand, Action, and the importance of training and creating a winning culture within organizations.

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