Truth Telling and Good Hiring in ABA: A Couple of Drinks with Holli Beth Clauser (Part I)
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ABA on Tap is proud to present Holli Beth Clauser (Part 1 of 2):
Grab a comfortable seat and a tasty libation. There is a lot of introspection to be had in this pour.
Your turnover number might look like a business problem, but it’s really a human systems problem. We sit down with Holly Beth Clauser to unpack why ABA organizations keep bleeding great RBTs, why families lose trust when staffing churn never stops, and what changes actually improve recruitment, onboarding, and retention without burning people out.
We start with Holli’s origin story and how her frontline experience shaped the way she thinks about the workforce. From there, we get practical about the gaps between clinical work, scheduling, HR, and executives. We talk about SOPs and metrics as a shared language, but we keep coming back to the part most dashboards miss: the context behind the number. Cancellations, inconsistent hours, and “culture” issues rarely come from one person being lazy. They’re usually signals that the environment isn’t reinforcing the right behaviors.
Then we go straight at the hiring process. Overselling roles, overpromising hours, and avoiding hard conversations about aggression, travel, cancellations, and documentation creates the exact churn everyone complains about later. Holly shares how she interviews for boundaries and triggers, why function should guide HR responses, and why practical de-escalation and self-regulation training often matters more in the first 60 days than jargon-heavy onboarding.
If you care about treatment continuity, staff wellbeing, and sustainable ABA services, hit play, share this with a leader in your orbit, and subscribe so you don’t miss Part 2. After you listen, what’s one change you’d make to improve RBT retention at your organization? Holli Beth Clauser will guide you in this episode.
Tune In, Drink Up, and ALWAYS ANALYZE RESPONSIBLY.
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