What happens when the systems meant to support your child fail… and you realize you have to become the solution?

In this episode of Totally Unmuted, we sit down with Shay Claiborne, founder of Milestone Mate, a platform helping parents track their child’s development and connect to the early support services many families struggle to access.

What started as a personal experience as a mother quickly turned into something bigger—a company built from the realization that too many parents are navigating child development questions without clear guidance, support, or resources.

Shay shares the real story behind building a startup from the ground up, navigating motherhood while launching a tech platform, and what it looks like to create a solution when the existing systems aren’t working for families.

In this conversation we talk about:

• What happens when parents feel like the system is failing their kids
• Turning a personal challenge into a real solution for families
• Building a startup without a traditional tech background
• The reality of being a mother and a founder at the same time
• Why early childhood development support matters more than most people realize

This episode is about advocacy, innovation, and the power of parents who refuse to accept broken systems.

Because sometimes the most powerful companies start with one simple decision:

If the system isn’t working for our kids, we’ll build something better.

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