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THE GUEST

Kirstin Maurer is a healthcare and AI product leader with more than 18 years of experience building enterprise software, digital health platforms, and AI-powered products. During her time at Truepill, she helped scale a $20M telehealth platform and introduced generative AI capabilities that reduced post-call documentation time by 75%. Today, she is the founder of ALS Care Companion, an AI platform designed to provide people living with ALS and their caregivers with trusted, accessible support 24/7. Drawing on both professional expertise and personal experience with ALS in her own family, Kirstin is building technology that addresses real-world healthcare challenges.

THE SUMMARY

In this episode of AI Product Leader, Kirstin shares how her family's experience with ALS inspired her to create ALS Care Companion, an AI-powered care navigation platform built from more than 67 trusted medical and advocacy sources. She explains why generative AI makes it possible for individuals to tackle meaningful problems that may not have been commercially viable just a few years ago, and why healthcare remains full of opportunities for AI to improve patient and caregiver experiences.

Kirstin also reflects on her own transition into AI, from casually using tools for research and brainstorming to diving deep into hands-on experimentation, taking courses, and launching a production system used by dozens of families. She discusses how building something tangible transformed her confidence, helped her secure her first director-level role, and gave her a compelling story to share in interviews.

Throughout the conversation, Kirstin offers practical advice for product leaders looking to grow their AI skills: choose a problem you genuinely care about, start building before you feel ready, and learn through experimentation. Whether you're trying to break into AI, advance your career, or create products with meaningful impact, this episode provides a candid look at what it takes to turn curiosity into real-world experience.

THE SHOW

Weekly conversations with the AI’s top product leaders. Join Polly Allen as she discovers the paths to success in the world of AI.

THE LINKS

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Courtney Kingsbury
LinkedIn: https://www.linkedin.com/in/kirstin-hartos-maurer/
ALS Care Companion: https://www.linkedin.com/company/als-care-companion/
Empower Your Digital Journey: Cybersecurity Basics & AI Tools for the ALS Community: https://www.als.org/webinars/empower-your-digital-journey-cybersecurity-basics-ai-tools-als-community

My links
LinkedIn: ⁠https://www.linkedin.com/in/pollymallen/⁠
AI Career Boost: ⁠https://www.aicareerboost.com/⁠