Behind the Gates cover art

Behind the Gates

Behind the Gates

By: Ed Chapman & Michael Herd
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Join us for wide-ranging conversations with guests from around the world as we approach every topic with Private Club management and leadership.


Who are your hosts?

Ed Chapman, CCM, PGA - a Club hospitality professional and current CEO of Royal Auckland & Grange Golf Club in New Zealand, who has worked in four countries on three continents over the past 20 years in Clubs.

Michael Herd - one of the industry's leading recruiters, Head of International Search & Consulting for Kopplin Kuebler & Wallace, and Club aficionado who has placed some of the best managers at some of the most distinguished Clubs in the world.


If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


FOLLOW

https://behindthegates.riverside.com/

LinkedIn: https://www.linkedin.com/company/behindthegatespodcast

2026 Ed Chapman & Michael Herd
Economics Golf Management Management & Leadership
Episodes
  • Sarab Singh | Building Social Capital
    Jun 7 2026

    Sarab Singh, of Corporate Sherpas, shares insights on change leadership, modern leadership, and the importance of a learning mindset. He discusses the challenges of leading in a VUCA environment, the role of authentic leadership, and the neuroscientific approach to decision making. The conversation delves into various aspects of effective leadership, communication, and change management. It explores the challenges of leadership, the importance of empathy and active listening, and the value of setting up experiments to drive change. Additionally, it emphasizes the significance of building strong relationships and social capital within a team.

    Takeaways

    • Authentic leadership is essential in a VUCA environment.
    • A growth mindset and a learning-oriented approach are crucial for modern leaders. Effective leadership requires empathy and active listening.
    • Setting up experiments and learning from failure are essential for driving change.

    Chapters

    • 00:00 Introduction to Corporate Sherpas
    • 07:48 Learning Mindset and Neuroscientific Approach
    • 25:52 Navigating Leadership Challenges
    • 31:06 Empathy and Active Listening
    • 36:09 The Value of Setting Up Experiments
    • 42:24 Navigating the Change Curve
    • 47:28 The Importance of Social Capital

    Links

    Corporate Sherpas

    https://corporate-sherpas.au

    Base Camp - A Corporate Sherpas Podcast

    Apple Podcasts

    https://podcasts.apple.com › podcast › base-camp-a-cor...

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    Show More Show Less
    52 mins
  • Behind the Gates | A brand new podcast
    May 10 2026

    The Behind the Gates podcast launches, and its hosts, Ed Chapman, CCM, and Michael Herd, discuss their experience co-hosting, their different approaches to asking questions, and the importance of authenticity in conversations. They share insights into how they got started, the fascinating conversations they've had, and the launch of the podcast with its partners. The hosts also engage the audience and encourage participation.

    Takeaways

    • Importance of authenticity in podcast conversations
    • Engaging the audience and encouraging participation

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

    They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    Links

    https://www.linkedin.com/in/edchapmanclubindustryleader/

    https://www.linkedin.com/in/michael-herd-2686598b/

    Show More Show Less
    12 mins
  • Tom Wallace, CCM, CCE, ECM | Authenticity and self awareness
    May 31 2026

    The conversation with Tom Wallace covers his journey from early career beginnings to his leadership roles at prestigious golf clubs. It delves into his personal reflections, his father's influence, and the importance of work-life balance. Tom's authenticity and competitiveness are key takeaways from the discussion.

    The conversation delves into the themes of leadership, mentorship, career development, adaptability, authenticity, and self-awareness. It explores the attributes of effective leadership across different generations and the importance of reflection in one's career journey.

    Takeaways

    • Authenticity
    • Competitiveness Leadership Attributes
    • Mentorship
    • Career Development

    Chapters

    • 00:00 Introduction to Tom Wallace
    • 07:10 Personal Reflections and Takeaways
    • 26:27 Influence of Father and Work-Life Balance
    • 31:54 Leadership and Mentorship
    • 45:31 Adaptability and Authenticity
    • 53:47 Leadership Attributes Across Generations

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    Show More Show Less
    56 mins
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