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Cold Call

Cold Call

By: HBR Presents / Brian Kenny
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Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.Copyright 2026 President and Fellows of Harvard College Economics Leadership Management Management & Leadership Marketing Marketing & Sales
Episodes
  • The Founder Mindset: Tim Ferriss on Experiments, Risk, and Freedom

    The Founder Mindset: Tim Ferriss on Experiments, Risk, and Freedom
    Jun 9 2026
    What does it take to be a founder? In this episode of The Founder Mindset, produced by Harvard Business School Foundry and hosted by Senior Lecturer Reza Satchu, Satchu sits down with writer, podcaster, and investor Tim Ferriss to discuss his blueprint for nimble decision-making and actionable success.
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    33 mins
  • How Strong Teams Leverage Different Personality Types

    How Strong Teams Leverage Different Personality Types
    May 26 2026
    Harvard Business School Professor Len Schlesinger and TypeCoach President Rob Toomey join Brian Kenny to discuss the two mini cases, Night Two in Hanoi: Team Dynamics Under Pressure and Day 6 in Buenos Aires: Fatto Bene. They explore MBA students’ journeys through the first-year FIELD Global Capstone course and how the TypeCoach personality classications taught them how to recognize and work across cognitive differences, ultimately improving team dynamics and their final project outcome.
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    27 mins
  • Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization

    Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization
    May 12 2026
    In early 2024, six months after the highly anticipated launch of Microsoft Copilot across the 62,000-person Microsoft Customer and Partner Solutions (MCAPS) organization—one of the world’s largest sales organizations—the initial excitement had not yet materialized into widespread adoption and transformation. But, two years after initiating their AI transformation journey, the organization’s daily active usage of AI tools had reached over 60% and monthly active usage over 98%, significantly altering how sales professionals approached their work. The path to adoption had required Microsoft to evolve its approach based on early deployment insights. Harvard Business School Associate Professors Iav Bojinov and Shunyuan Zhang join Brian Kenny to discuss the case, “Microsoft Customer and Partner Solutions: The Deployment of Copilot and Agents.” They explore the company’s journey to successfully mobilizing AI adoption within the sales process, the challenges it faces integrating autonomous sales agents, what it takes to get thousands of employees to fundamentally change how they work.
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    27 mins
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