Last week I talked about the idea that our team members are our customers. This week, I'm taking that idea further.

We spend a lot of time thinking about what we expect from our team. But expectations run both directions — do you know what your team expects from you?

In this episode, I share four things that can help: thinking of your team as a customer, asking them directly what they want and need, listening without judgment, and creating a feedback loop so you can keep adjusting over time.

If you don't know what your team wants and needs, how can you possibly deliver it to them?

This idea is one piece of a bigger conversation I explore in my book, Flexible Leadership — about moving beyond what's comfortable so you can lead the way your team actually needs. Get your copy at https://kevineikenberry.com/flexible

My name is Kevin Eikenberry and I'm here to help you reach your goal as a leader and a human being with Remarkable TV and the Remarkable Leadership Podcast.

I am also the Chief Potential Officer of The Kevin Eikenberry Group. We provide speaking, training, consulting, and coaching services to organizations who believe in investing in their most valuable assets – their people. Whether we are leading a training workshop, speaking to a group, facilitating a planning meeting, consulting with a leadership team, helping with team building, writing or developing products, our vision will be clear in everything we do – We want to be Your Leadership Help Button.

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About Kevin Eikenberry: Kevin Eikenberry is the Chief Potential Officer of the Kevin Eikenberry Group, a world expert on leadership development, best-selling author, sought-after speaker, popular blogger, husband and dad, a fan of Purdue athletics and antique tractors (especially John Deere's).

About The Remarkable Leadership Podcast: The Remarkable Leadership Podcast with Kevin Eikenberry is dedicated to all things leadership. Twice a week Kevin shares his thoughts about leadership development and ideas to help you lead more confidently and make a bigger difference for those you lead. He also has weekly conversations with leadership experts discussing a wide range of topics including teamwork, organizational culture, facilitating change, personal and organizational development, human potential and more.