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How to Manage a Team Member Who Resists Feedback

How to Manage a Team Member Who Resists Feedback

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Episode 79 of Manager Mondays tackles a common but tricky leadership challenge: managing a team member who consistently resists feedback—whether through deflection, defensiveness, or outright dismissal. Lucas and Luna unpack a real-world example from a mid-sized SaaS company where a senior engineer, Priya, routinely shut down constructive input during code reviews and one-on-ones. They explore three concrete strategies: reframing feedback as a shared goal, using specific behavioral observations instead of generalizations, and creating a feedback contract that outlines mutual expectations. The conversation draws on research from the Center for Creative Leadership, citing a 2023 study that found 37 percent of new managers avoid giving corrective feedback entirely, which leads to 23 percent lower team performance within six months. Lucas shares a script for opening a feedback conversation that lowers defensiveness, and Luna challenges the idea that all resistance is bad—sometimes it signals a deeper misalignment. The episode closes with a reflection on the manager's own role in setting the feedback culture. This is a practical, no-fluff guide for first-time managers navigating one of the hardest parts of leadership. #ResistsFeedback #ManagingDefensiveness #FeedbackCulture #FirstTimeManager #LeadershipSkills #PeopleManagement #Careers #ManagerMondays #FexingoBusiness #BusinessPodcast #ConstructiveFeedback #TeamLeadership #EmployeeDevelopment #PerformanceManagement #DifficultConversations #ManagementTips #SaaSManagement #CenterForCreativeLeadership Keep every episode free: buymeacoffee.com/fexingo
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