In this episode of Embedding AI into Enterprise Platforms, Rob Stummer, Director of Growth at Solution Minds Consulting (SMC), speaks with Chad Gates, CEO & Managing Director at Pronto Software, and Jacqui Drew, General Manager, Pronto iQ, to explore how AI is being embedded into ERP systems in a practical, usable way.

The discussion focuses on how Pronto is hard-wiring artificial intelligence into its platform, why specific integration points have been prioritised, the value customers are capturing today, and what’s coming next on the roadmap.

Together, they unpack how AI is being applied within a live ERP environment, with a clear focus on business outcomes, security, and long-term value.

Topics:

• AI as a capability, not a feature
• Leading with the business case, not the technology
• Embedding AI into core ERP workflows and processes
• Security, trust, and governance considerations
• Real-world use cases and where value is being realised
• What’s next for AI in ERP platforms

Chapters 00:00 – Welcome and introductions 01:00 – How Pronto is approaching AI in ERP 03:00 – From concept to capability: embedding AI into workflows 06:00 – Priority use cases and integration points 10:00 – Security, trust, and governance 15:00 – Customer value and real-world outcomes 20:00 – What’s working and what’s still evolving 25:00 – What’s next on the roadmap

Watch now to understand how AI is being built into ERP platforms today

Embedding AI into Enterprise Platforms is a podcast series from Solution Minds Consulting (SMC). Each episode takes you inside one ERP vendor’s team to see exactly how they’re hard-wiring artificial intelligence into the software that powers businesses around the world, why they chose each integration point, the value their customers are capturing today, and what’s next on the roadmap.

We go behind the scenes with ERP leaders including Epicor, Infor, Microsoft, Pronto and others to uncover how AI is being embedded into enterprise software, separating hype from real customer impact.

Solution Minds Consulting (SMC) is a 100% independent, vendor-agnostic consultancy, trusted by mid-market and large enterprises across Australia and New Zealand. With more than 750 digital transformation projects delivered and offices in Sydney, Melbourne, Brisbane, Perth and Auckland, SMC provides client-side, bias-free advisory to help organisations select, implement and succeed with enterprise software.

Learn more at https://www.sm-c.com.au

Operational technology (OT) plays a critical role in modern mining operations, and it's often overlooked until it’s too late.

In Episode 13 of On the Couch with SMC, Executive Director Mile Dimkovski sits down with Leon Cosgrove, Founder and Managing Director of FUTURUMIN DIGITAL, to explore how OT fits into the broader digital transformation journey in mining.

With over 34 years of experience across Rio Tinto, BHP, Straits Resources and more, Leon shares practical insights from exploration and construction, through to ERP implementation, OT strategy, and operational optimisation.

Key discussion points:

• What OT is, and how it connects with ERP and enterprise systems

• Why strategy needs to start early, during feasibility and construction phases

• The role of change management, digital twins and data-driven decision-making

• Lessons from complex mining transformations, mergers and rapid ERP deployments

• The importance of aligning IT and OT for long-term business success

Leon also reflects on his early collaboration with SMC, and how a six-month ERP delivery became a defining milestone in his career.

Whether you're leading operations, managing technology, or navigating transformation, this episode offers real-world insights to help guide your approach.

Subscribe for more conversations with leaders in digital transformation. Drop your thoughts in the comments below.

#MiningTechnology #OperationalTechnology #DigitalTransformation #ChangeManagement #ERP #Leadership #OnTheCouchWithSMC #FUTURUMIN

ERP transformations are complex, but with the right strategy and expertise, they can drive long-term business success.

In this episode of On the Couch with SMC, Nick Germyn FMSR Project Lead at NCIG joins Mile Dimkovski, Executive Director at SMC, to discuss NCIG’s ERP transformation journey, from selecting the right systems to overcoming implementation challenges and ensuring long-term success.

Nick shares insights on:

• Why NCIG replaced its ERP system and the challenges they faced
• The impact of structured planning, executive alignment, and change management
• How partnering with SMC helped navigate complexity and ensure a smooth transition

This conversation is a must-watch for organisations embarking on ERP modernisation, digital transformation, or ICT strategy reviews.

At Solution Minds Consulting (SMC), we help businesses make confident technology decisions, ensuring they select and implement solutions that align with their goals.

🔗 Learn more about SMC: https://bit.ly/4hOATvP

📩 Contact us: https: https://bit.ly/4bmCQgL

Enterprise Resource Planning (ERP) projects are notorious for their stubbornly high failure rates. Many organisations assume that selecting the right software is enough, but the reality is that poor planning, misaligned expectations, and underestimating key risks can derail projects before they even begin.

In this episode of On the Couch with SMC, Filip Dimkovski breaks down the Plan & Prepare phase and the critical considerations that set ERP projects up for success.

Key Topics Covered:

• Why ERP projects fail before they even start
• The number one mistake companies make when selecting vendors and partners
• Why "out-of-the-box" ERP isn’t as simple as it sounds
• The hidden risks of underestimating internal resource needs
• How poor data quality can break your implementation
• The importance of stakeholder alignment and change management

Don’t let your ERP project become another failure statistic. Watch now to learn how proper planning can set you up for success.

Follow SMC for more ERP insights.

#ERP #DigitalTransformation #EnterpriseSoftware #ProjectManagement #ERPImplementation #ChangeManagement

Successful Digital Transformation at Joyce Group with SMC

In this testimonial, Tim Allison, CFO of Joyce Group, shares how their partnership with Solution Minds Consulting (SMC) is unlocking incredible potential within the organisation. Rather than just focusing on cost-saving, the collaboration is empowering their people and businesses to be the best at what they do through strategic ICT initiatives.

Joyce Group, an ASX-listed investment company with brands like Bedshed, Crave, and KWB, has worked with SMC to tailor solutions that resonate with key stakeholders and tackle their unique business challenges. Tim highlights how SMC took the time to understand Joyce Group’s pain points and engaged the wider team to gain their buy-in, driving excitement and momentum for future projects.

Tim also reflects on the journey as just the beginning, with endless possibilities ahead. He’s excited for what’s to come, stating that their work with SMC has only scratched the surface of what’s possible in their digital transformation.

Discover how this ongoing partnership is helping Joyce Group stay ahead in a rapidly evolving technology landscape.

🎙️ On the Couch with SMC: Change Management Insights with Fiona Palermo 🎙️

In this episode, Fiona Palermo from Solution Minds Consulting's People and Business Readiness team shares actionable insights on change management. Discover why only a third of change initiatives succeed and learn how to make yours a success through adaptability and effective leadership.

Join Fiona and host Mile Dimkovski as they guide you on how to:

• Implement human-centric digital transformation
• Develop change leaders within your organisation
• Foster continuous improvement and adaptability

Fiona emphasises the importance of starting meaningful conversations about change to ensure your organisation is ready and primed for success.

🔗 Connect with us:

• Website: Solution Minds Consulting
• LinkedIn: Solution Minds Consulting LinkedIn

Take action today—like, subscribe, and hit the notification bell for more transformative insights! 🌟

A must-listen for anyone involved in digital transformation!

Executive Director Mile Dimkovski welcomes to the SMC couch, Simon Ford, Regional Director from New South Wales for a discussion on business benefits realisation.

To learn more about Solution Minds Consulting check out our website below, and if you want to hear more or have any questions please, like, subscribe and comment with topics you would enjoy hearing on future episodes. On the Couch with SMC www.sm-c.com.au Connect on Linked in

Join us on the couch with Mike Jabour, Regional Director of Victoria. In this insightful discussion, we cover key lessons learned from years of experience in digital transformations.

To learn more about SMC check out our website below, and if you want to hear more or have any questions please, like, subscribe and comment with topics you would enjoy hearing on future episodes. On the Couch with SMC www.sm-c.com.au Connect on Linked in