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The DSO Technology Show

The DSO Technology Show

By: Matthew McGaw & Brian Colao
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The Dental Technology Show is an open discussion about the technologies shaping the dental industry today. From emerging startups to established companies, the focus is on what is actually making an impact across DSOs and private practices.

The show gives a voice to founders, technology leaders, and operators who are building, evaluating, and implementing solutions in real time. Each episode delivers practical insights on how to assess new tools, implement them effectively, and make smarter technology decisions inside growing organizations.

2026 Matthew McGaw & Brian Colao
Economics
Episodes
  • From Manual to Cloud: The Surprising Evolution of Dental Imaging Over the Last Decade
    Jun 22 2026

    In this episode, SOTA Cloud’s CTO Dustin Johnson and VP of Revenue Ryan Chan reveal how cloud-based, AI-enhanced imaging is revolutionizing dental practices by replacing slow legacy systems with seamless, multi-location connectivity. They break down game-changing innovations like automatic image optimization, AI-driven retake detection, and upcoming agentic AI features, while sharing concrete frameworks for rapid data migration and change management. Listeners will discover how standardizing on a cloud platform boosts case acceptance, improves staff satisfaction, and future-proofs clinical workflows.

    Key Highlights:

    • Data ownership and interoperability are strategic assets in healthcare technology.
    • Modern software design prioritizes user experience to drive adoption.
    • Standardization transforms organizational behavior and revenue streams.
    • Cloud-based infrastructure enhances resilience and scalability.
    • AI-driven automation reshapes clinical and administrative efficiency.
    • Strategic early adoption accelerates competitive advantage.
    • Future-proofing requires embracing agentic AI and scalable platforms.
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    35 mins
  • The Hidden Cost of Low-Productivity Dentists in DSO's and How to Fix It
    Jun 7 2026

    In this episode of the DSO Technology Show, we explore innovative strategies to enhance dentist productivity without increasing hours, leveraging simulation training, and optimizing procedure mixes. Dr. Lincoln Harris, founder and CEO of Ripe Global, discuss how technology and training can transform dental practice efficiency and profitability.

    Key Highlights:

    • The challenge of increasing dentist hours in DSOs amid autonomy and motivation issues
    • Ripe Global's approach to boosting productivity through simulation training
    • The importance of communication and sales skills in dentistry
    • The economic impact of dentist productivity on DSOs' profitability
    • Strategies for utilizing procedure mix and case complexity to maximize revenue
    • The role of training in reducing procedural errors and increasing skill competency
    • The growing importance of scale and consolidation in the dental industry
    • How to attract and train new dentists to meet increasing demand
    • The significance of soft skills and confidence in procedure success
    • Practical tips for dental teams to implement high-repetition training and procedural efficiency
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    31 mins
  • AI, Adoption, and the Reality of Change Inside DSOs
    May 25 2026

    True growth in dentistry isn't just about expanding your footprint—it’s about mastering execution. In this episode, Ali Hyatt, Chief Customer and Growth Officer at Henry Schein One, joins us to break down eye-opening insights from the recent Catalyst Report.

    She challenges the myth that scale automatically equals success, revealing how the top 10% of DSOs are using data and agentic AI to drive clinical consistency, boost patient retention, and accelerate payments.

    Key Highlights:

    • Scale doesn't equal success; smarter execution does
    • AI-driven workflows improve patient outcomes and operational efficiency
    • Real-world examples of AI in dental operations
    • Importance of mastering core business practices for sustainable growth
    • Putting Doctors First: Why dentists are the foundation of practice success, and how aligning new technology with clinical workflows is essential to prevent burnout and secure provider buy-in.
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    37 mins
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