Kane Tyler Smith started Smartfix in 2018 with one ute and zero business training. It grew to 140 staff and $30 million before a near-miss that almost took everything.
In this episode, Kane and Aisha break down the real story behind building Smartfix from the ground up. How they handled Google reviews from day one, why staff retention was always a core value, what scaling too fast actually looks like from the inside, and why trade business coaching in Perth barely existed when they needed it most.
If you are running a trade business in Australia and want real talk from someone still in it, this is where to start.
https://www.hypotential.com
Perth, Western Australia
About Our Guest:
Aisha Derrick is the Marketing and Brand Manager at Smartfix and co-founder of Hypotential. Her perspective comes from being inside real trade businesses and seeing firsthand the gap between technical skill and business capability, and what it actually takes to close it.