Episode 656 features an Open Mic LIVE solo episode.

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RapidSOS - Facebook | LinkedIn | X | Web

Episode topics –

• Highlights and behind-the-scenes from the recent Michigan Public Safety Telecommunications Conference

• The origin and growth of the Within the Trenches podcast and the #IAM911 Movement

• Using games and creative engagement in conference vendor halls

• The significance of peer support, mental health, and communication in the dispatch community

• The ongoing fight for recognition, reclassification, and positive culture change in 911 centers

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Episode 655 features Mel, a 911 professional out of a regional agency in Missouri.

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RapidSOS - Facebook | LinkedIn | X | Web

Episode topics –

• The significance and traditions of National Public Safety Telecommunicator Week

• Memorable moments and challenges in dispatcher training and early career experiences

• Handling emotionally impactful calls and the importance of support and mental health

• Evolution of 911 technology over the past 23 years and its real-world impacts

• Insights on work-life balance, boundaries, and advice for new and seasoned dispatchers

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Episode 654 features a candid discussion on the question, "have you ever gotten so used to the chaos that silence feels uncomfortable?" with my guest, Keely.

Sponsored by

RapidSOS - Facebook | LinkedIn | X | Web

Episode topics –

• The struggle to find comfort in silence after years of constant noise

• How triggers and overstimulation from dispatch can follow you into daily life

• The importance of finding new coping mechanisms and routines post-dispatch

• Managing feelings of isolation, anxiety, and secondary trauma

• The ongoing need for conversation, support, and mental health awareness in public safety

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.