Showing titles in Business Communication

Knowing how to influence others is crucial to your success. It’s found in the simplest interactions with your customers, suppliers, partners, bosses, subordinates, and colleagues, as well as your friends and loved ones. The act of influencing is such a part of your daily life that you may not even realize when you (or others) are doing it. But to use influence effectively - to inspire and convince others to follow your lead, share your point of view, or buy your products and services - requires adaptability, perceptiveness, and some insight....

Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differences, and resolve problems. Absorbing what a person is saying, thinking, and feeling sets the stage for dramatically improved relationships and increased professional success.

There's an overlooked but critical scientific fact that every marketing professional needs to know: Many decisions start with attention, and it's your job to grab the attention of every prospective customer as effectively as possible. But in this increasingly fast-paced, busy, and noisy world, how do you capture people's attention, much less persuade them?

Thoroughly revised and updated, Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging issues. He outlines specific techniques of active listening and follow-up, and helps you understand how questions can improve the way you work with individuals, teams, and organizations.

When you speak, do people lean in? When they hear you, do others feel impressed, challenged, motivated or inspired? Through tested frameworks and instantly applicable techniques, How to Influence Anyone, Anywhere, Every Time shows you how to use your words and your body language to engage and persuade. With this handbook, you'll learn crucial communication skills for delivering with impact in any professional setting ? be it in the boardroom, your next sales meeting or interpersonal interactions. Master how to deliver your message with conviction, confidence and clarity.

The Narrative Gym by Dr. Randy Olson presents a new model for messaging and communication. It's a short, practical guide to the ABT Framework (And, But, Therefore) which needs to be on the desk of everyone crafting a message, essay, strategy, novel, campaign, proposal, presentation, screenplay, argument, joke, ballad, report...pretty much all communication. There is no other audiobook on the ABT framework. There is no other analytical model for narrative structure like the ABT framework. This is a new and unique resource.

Leadership and influence author Chris Widener teaches a simple three-step process to make sure you're always prepared to talk to anybody, anytime and anywhere. Have you ever felt like you don't know what to say in a social situation? Is small talk not your thing? If so, then this is the perfect program to equip you with the skills you need to be a great conversationalist at social events, business meetings, with your superiors, and with friends. Banish those awkward moments with this simple and memorable system by a professional speaker who is never at a loss for words. Never feel like you don't know what to say again!

- Have you ever been put on the spot and kicked yourself later for not having a substantial, confident response? - Have you ever lost out on a promotion because you didn't get along with your colleagues or boss? - Have you ever blanked when delivering a speech or a presentation? Saying the right...

"Narrating her own work, Murphy is certainly worthy of the listener's attention. She offers a sincere, passionate voice that is capable of delivering some hard truths about the current state of things while also showing the way toward a truly connected society." — AudioFile Magazine **This...

Experience a truly HUMAN audiobook, brought to life by a warm, expressive voice artist whose calm yet engaging delivery boosts your comprehension and memory. Is it for you? Do you interact with colleagues, customers or service providers? Do you think those talks could sometimes lead to better results? Whether you are "selling" an idea, a service, or a product, this guide—prefaced by a NATO lead training officer—is for you.

Created by leadership communication experts David Pullan and Sarah Jane McKechnie from The Story Spotters, this practical guide combines the science and art of story to help you influence the change you need to see. It’s a proven framework that makes ideas sustainable, adaptable, and unforgettable.

Why do some companies keep growing while others stall? Like pilots navigating turbulence, CEOs must handle the invisible forces that want to drag their companies down and learn to take advantage of the ones that keep them soaring. Drawing from three decades as a growth advisor to CEOs around the...

Presentations are scary! That's why so many of us feel that surge of anxiety, dread, and even panic at the mere thought of having to make them. But what if you could transform that fear into your greatest speaking asset? Well, the good news is: you absolutely can! The Confident Presenter is a no-nonsense guide to changing your mindset and leveling up so you can take advantage of all the rich opportunities that public speaking has to offer. Get buy-in for your ideas, connect better with others, and strengthen your ability to exert influence on the world.

Do you ever walk away from a conversation thinking, “Why did I say that?” Or worse, “Why didn’t I say anything at all?” What if confidence in conversations wasn’t about being louder, funnier, or more charismatic, but about learning to speak like yourself and actually be heard? Whether it’s awkward small talk, high-pressure work moments, or surface-level personal interactions, The Essentials of How to Talk to Anyone offers a fast-track guide to build the skills that matter most: confidence, clarity, and connection.

Can you believe standing on a stage in front of hundreds of people has become my comfort zone? It could be yours! Your heart pounds. Sweaty palms. Quivering voice. You’re not alone. You suffer from “Glossophobia” - the fear of public speaking. And it is crippling your career. Don’t worry. Once upon a time, Esther Stanhope was just like you. Whether you’re in the corporate, public, or creative side of the world, this audiobook helps you smash any presentation and feel confident.

Brought to you by Penguin. Are you stuck in a career rut? Are your former peers progressing ahead of you? Are you doing all the hard work but getting none of the rewards? Are you wondering what everyone else seems to know that you don't? Asking for a promotion ranks high on the list of life's...

Whether you’re leading a small team or a large organization, these two books provide valuable insights and practical advice for driving performance and achieving results. If you’re ready to become a truly impactful leader, while rising above conflict, then download this audiobook!

In "How to Become a Conversationalist," James Royer unlocks the secrets to becoming an unforgettable communicator in any setting. This insightful guide is packed with practical strategies, tips, and wisdom, all designed to transform you into the person everyone wants to talk to. Whether you’re looking to enhance your social interactions, strengthen your professional relationships, or simply become more comfortable in conversational settings, this book is your roadmap to success.

*A Next Big Idea Club Must-Read of 2024* *Longlisted for the Non-Obvious Books Award, 2024* Ever wonder why the “loud” people at work get noticed, rewarded, and promoted? Do you worry that you need to be loud to succeed at work, too? When Jessica Chen entered the workforce, she felt like...

Too many times, people rush into building and they don’t focus enough energy on the most important step for sustained success in the non-profit field. What’s that secret? We’ll tell you...It’s a business plan. We know, we know, it sounds boring, right? Well, guess what? It is the lifeblood of a true, long-lasting and impactful non-profit org. This audiobook will show you how a business plan can lead to more investors which means a greater chance to make an impact.