Showing results by narrator "Sean Pratt" in All Categories

In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

While everyone was bemoaning their alleged laziness and self-absorption, the Millennial generation quietly grew up. Pragmatic, diverse, and digitally native, this massive cohort of 80 million are now entering their prime consumer years, having children of their own, and shifting priorities as they move solidly into adulthood. Millennials with Kids changes how we think about this new generation of parents and uncovers profound insights for marketers and brand strategists seeking to earn their loyalty.

This book demonstrates how nonscientific ideas have been encoded deep into our technological infrastructure. Offering a rigorous, fresh perspective on how technology has brought us to this place, Rage Inside the Machine challenges the long-held assumption that technology is an apolitical and amoral force. 

Are you ready to discover your WHAT - that is, the one amazing thing you were born to do? Would you like to powerfully impact both those who share this lifetime with you and those of lifetimes to come? In What Is Your WHAT? author Steve Olsher reveals his proven process that has helped thousands answer YES to these life-changing questions and cultivate a life of purpose, conviction, and contribution by identifying and creating a plan of action for bringing the one thing they were born to do to fruition.

Looking at Mindfulness collects classic and esoteric paintings, from Rembrandt to Hopper to Magritte, and offers a lucid commentary on the inner workings of each. André describes the dynamic on the canvas and turns to the viewer's own reactions, exploring the connection between what we see and what we feel. Moving beyond the art, André teaches us what it means to consider our surroundings, our daily interactions and obligations, and their effects on our inner well-being.

First published in 1928, Edward Bernays’ Propaganda may be the single most important work on public relations ever to appear. Even the most casual reading reveals that the principles he sets out in this short but compelling book remain as true as ever in the present era of social media and AI. Bernays (1891–1995), a nephew of Sigmund Freud, shaped the management of public opinion at a time when the modern media were beginning to take their present shape.

Renowned pastor and New York Times–bestselling author of The Songs of Jesus Timothy Keller explores the power of prayer. Christians are taught in their churches and schools that prayer is the most powerful way to experience God. But few receive instruction or guidance in how to make it...

American monopolies dominate, control, and consume most of the energy of our entire economic system; they function the same way as cancer does in a body, and like cancer, they weaken our systems while threatening to crash the entire body economics. American monopolies have also seized massive political power and use it to maintain their obscene profits and CEO salaries while crushing small competitors.

Dr. Joseph Murphy was a proponent of the New Thought movement, developed in the late 19th and early 20th centuries by many philosophers and deep thinkers who studied this phenomenon and preached, wrote, and practiced a new way of looking at life. By combining a metaphysical, spiritual, and pragmatic approach to the way we think and live, they uncovered the secret of attaining what we truly desire. In this three-book set, Dr. Joseph Murphy shows you how to live your best life now.

Your mind does not grow old. Age is the dawn of wisdom. Welcome the change. Mind and spirit do not grow old. You are as old as you think you are. Age is an asset. You must be a producer and not a prisoner of society.

If you're ready to take the journey to independence and financial success, here's your ticket. In this life-changing audiobook, entrepreneur and inspirational speaker Keith Cameron Smith tells you how to think like a boss instead of an employee. The key to moving beyond the employee role and up the economic ladder is mastering 10 vital principles.

To an outsider, Toyota is hard to understand. The company moves forward gradually while also advancing in big leaps. It is frugal with its resources while spending extravagantly on people and projects. It is both efficient and redundant.

Going Independent: A Practitioner's Guide to Launching Your Advisory Firm is a step-by-step playbook for financial advisors who want to leave a bank, wirehouse, or insurance platform and build a truly independent RIA on their own terms.

Lincoln's studies lead to him becoming a successful lawyer in Illinois. He is often published anonymously during the political campaign of 1837 and his works include detailed rebuttals against opposing politicians. As a pivotal member of the Whig party, Lincoln openly begins to condemn mob violence and lynching, and begins to publicly denounce slavery in his speeches. This chapter details much of the wrongdoings and disorderly conduct that mark the political landscape of the time.

Cameron is replaced by Stanton. The president begins to supervise the army and take charge of his administration. By presidential order, McClellan is goaded into moving from a defensive position to an offensive. Instead of following Lincoln's plan, McClellan chooses an attack on Richmond. McClellan's indecisiveness and tardiness in battle have many pushing for a replacement. The Union suffers a crushing defeat in the Seven Days Battle. During all this, Willie Lincoln dies of fever.

From the New York Times bestselling author of How to Read Literature Like a Professor comes an indispensable analysis of our most celebrated medium, film. No art form is as instantly and continuously gratifying as film. When the house lights go down and the lion roars, we settle in to be shocked...

Clifford Nass has developed a powerful theory: Our brains can’t fundamentally distinguish between interacting with people and interacting with devices. Nass’s discoveries push the boundaries of both psychology and technology and provide nothing less than a new blueprint for successful human relationships.

In clear, concise, and noble language, Allen overturns the conventional view of reality—that human beings are nothing more than creatures of circumstance and environment. Instead, he reminds us, everything around us, good and bad, arises from the disposition of our hearts and minds. “The visible is sustained by the invisible,” he writes, reminding us of the central fact of our existence: that what we think and believe forms the core of our habits, character, and even fate.

Off Our Chests recounts the story of Liza and John’s experience with her diagnosis and treatment. Written in alternating voices, Liza details her treatment and the complex decisions she had to make throughout her course of chemotherapy and radiation, including clinical trial participation and an elective double mastectomy, with the added complexity of being treated at the cancer center of which John was the chief of hematology and oncology and dealing with the emotional impact of knowing she may die as a young woman with young children.

Dan Green has written 20 engaging chapters guaranteed to give you a quick shot of inspiration and motivation. A must hear for students, athletes, professionals and anyone looking for a new way to think about life. Some of the stories featured include: Bethany Hamilton, John Baker, Ray Kroc, Paul Hamm, Julie Moss, Ben Hogan and Helen Keller. Dan Green is the author of the Finish Strong trilogy. He is also the founder of Finish Strong, LLC and motivational speaker that delivers the finish strong message in an entertaining and impactful way.