Showing results by narrator "A.R. Thorne" in All Categories

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.  

Mediation: Negotiation by Other Moves brings decades of critical analysis and experience that the authors tested worldwide in international organizations, governments, NGOs, universities, and corporations. You will understand mediation better and its significance in your personal and professional life. You will be able to develop a flexible mindset and a broad outlook to achieve sustainable outcomes.

This comprehensive guide delves into the intricate relationship between the vagus nerve and immune regulation, providing invaluable insights and practical strategies for understanding chronic illnesses like migraine, anxiety, BPD, cognitive dysfunction, stroke, hypertension, IBS, and more. Engineer, inventor, and vagus nerve expert J. P. Errico distills the latest scientific research and technological advancements to bolster your immune system and enhance resilience against pathogens and diseases.

In The Go-to-Market Cheat Code: The Secret to Unlocking B2B Growth, award-winning entrepreneur Justin Gray and seasoned executive Josh Wagner deliver a research-rich and example-based exploration of why trust and relationships are the true foundation of every thriving business, and how you can build, maintain, and leverage trust in your own business dealings to gain an edge over competitors. This book avoids flash-in-the-pan trends and focuses instead on timeless, proven principles that can help you scale your organization to the next level.

While leading an extraction team deep inside North Korea, Tanner watches his escape route disintegrate minutes after encountering a suspicious female who claims she knows another way out of the dangerous country…if she can exit with his team.

Tess Janver and Cole Cavanaugh fell deeply in love in college. Then, he disappeared without a word. She feared the worst, or thought she did. After seven years, he returns as a beefed-up version of his former self. That's not the only thing different. As someone working in a preternatural criminal investigation unit and the daughter of a senator determined to rid the world of dangerous shifters, Tess is caught between performing her duty to humans by protecting the only family she has left and risking her heart to a man who, once, destroyed it.

The United States is becoming a nation of rich and poor, with few families in the middle. In this book, MIT economist Peter Temin offers an illuminating way to look at the vanishing middle class. Temin argues that American history and politics, particularly slavery and its aftermath, play an important part in the widening gap between rich and poor. Temin employs a well-known, simple model of a dual economy to examine the dynamics of the rich/poor divide in America.

Given how quickly its operations have achieved global impact, it may seem that the Islamic State materialized suddenly. In fact, al-Qaeda's operations chief, Sayf al-Adl, devised a seven-stage plan for jihadis to conquer the world by 2020 that included reestablishing the Caliphate in Syria between 2013 and 2016. Despite a massive schism between the Islamic State and al-Qaeda, al-Adl's plan has proved remarkably prescient. In summer 2014, ISIS declared itself the Caliphate after capturing Mosul, Iraq - part of stage five in al-Adl's plan.

In Monarchs and Milkweed, Anurag Agrawal presents a vivid investigation into how the monarch butterfly has evolved closely alongside the milkweed - a toxic plant named for the sticky white substance emitted when its leaves are damaged - and how this inextricable and intimate relationship has been like an arms race over the millennia, a battle of exploitation and defense between two fascinating species.

 Buddhism asserts that we each have the potential to free ourselves from the prison of our problems. As practiced for more than 2,600 years, the process involves working with, rather than against, our depression, anxiety, and compulsions. We do this by recognizing the habitual ways our minds perceive and react - the way they mislead. The lively exercises and inspiring real-world examples Cayton provides can help you transform intractable problems and neutralize suffering by cultivating a radically liberating self-understanding. 

Atlanta hovers on the edge of chaos and pandemonium as rumors fly about supernatural beings living among humans. Deadly preternatural predators have been held in check for many years by the most formidable pantheons. One angry being has accessed majik of an ancient grimoire to release abominations capable of taking down the most powerful of humanity’s supernatural protectors.

Widowed Blanche Taylor Moore was about to lose her second spouse to symptoms that mysteriously mirrored those that killed her first husband—as well as her previous boyfriend. When an investigation reveals arsenic poisoning, the hideous truth about the wife and mother comes to light. Did the abuse Blanche suffered as a child at the hands of her alcoholic father turn her into a murderer she became?

Free-market economists often have noted that there are winners and losers in a competitive capitalist world. The question of how to deal with the difficult real-life consequences faced by the losers, however, has largely been ignored. Populist politicians have tried repeatedly to address the issue by creating walls - of both the physical and economic kinds - to insulate communities and keep competition at bay. Economist Glenn Hubbard argues that because they delay needed adaptations to the ever-changing world, walls are essentially backward-looking and ultimately destined to fail. 

Record Mason’s whole life has been a curse, actually. At least that’s what her parents have always told her. It’s kind of a long story. She’s sick of being a problem for her family and bringing them down with her bad luck, though, so she packs up her old car and hits the road. She’s got a plan…kind of. That plan comes to a screeching halt when her car breaks down just outside of Destiny Falls, Michigan. Luckily for her, she has a friend that lives in town, and after a call to the local mechanic, she’s determined to get back on with her new life.

Iris Maeve has always had a penchant for things from the past. It's why she studied art history in college and why she opened her own antiques store in Destiny Falls. She prefers the simpler things, the slower pace of life in her hometown. She has her shop, her friends, and her little cabin in the woods. Her life is going according to plan. Until one night, her store is broken into. The thieves got away with some of her antiques and left her with a big mess to clean up. Enter Arlo Michaels, bartender and everything that she wants in a man. And it looks like he wants her too.

Each story starts with a catalyst. A funeral, a car crash, a break in, a theft, and a curse. From there, each of the women's lives go way off track from what they envisioned for themselves. Luckily for them, it might just be what they need.

 AMPossible is the go-to guide for every amputee from the first day after limb loss to the day they get their life back. 

Dr. Michel Cohen, named by the New York Post as the hip, "must-have" pediatrician, has an important message for parents: Don't worry so much. In an easy-reference alphabetical format, The New Basics clearly lays out the concerns you may face as a parent and explains how to solve them - without fuss, without stress, and without harming your child by using unnecessary medicines or interventions.

The US has the largest criminal justice system in the world. Because they spend enough time in prison to disrupt their connections to their families and their communities, they are not prepared for the difficult and often life-threatening process of reentry. As a result, the percentage of these people who return to a life of crime and additional prison time escalates each year. Beyond Bars is the most current, practical, and comprehensive guide for ex-convicts and their families about managing a successful reentry into the community.

Drawing on fascinating examples from diverse social contexts, Don't Take It Personally introduces a general framework to better understand the deeper connection between seemingly disparate phenomena, from racial profiling and hate crimes to "secret Santa" gifting.